Welcome to Rendalls Online Butcher! For our new customers, thanks for stopping by and giving us a try. Here's a quick guide on how to get started...
1. Finding the products you want to order
First things first, use our navigation bar at the top of the page (Beef, Lamb, Pork, etc) to go into the category you want to see. You can then select a specific product to view. Alternatively, you can use the search box at the top right hand side of the page to find a specific product. Start typing and the closest results will appear.
Once you've chosen a product and clicked into it, select "Add to Basket". Depending on the product, you'll be asked to choose a weight. Choose a weight to add to your basket and continue.
2. Checking your shopping basket
To see the contents of your basket, hover over the basket area at the top right hand side, then select "View Basket". From the basket page, you'll be able to update items in your order, as well as having the options to use a coupon code, a gift voucher code or check your delivery cost to a specific postcode or area.
This is a good chance to check over your order contents before proceeding to checkout.
3. Proceeding to Checkout
After checking your order contents, choose the option to Proceed to Checkout. The first step is to choose whether you'd like to register an account with us, or simply checkout as a guest. Registering an account comes with all sorts of benefits; one is our reward points scheme, where you'll earn reward points for each order you place with us. You can also refer a friend for extra points.
Proceed to now enter a billing address, this should match that of the credit/debit card or PayPal account you'd like to use for payment.
Next, enter your delivery address, being as clear as possible, and double checking this, so we can ensure your delivery gets to you safely! You can choose to provide us with any extra order or delivery information. You can also request a specific delivery date for your order.
4. Online Payment
Finally, you can choose to proceed to payment using a credit/debit card or PayPal account. For safety and security, payments are handled securely via 3rd party payment gateways, and we don't store any of your card or sensitive payment information ourselves.
After completing this, congratulations, your order is placed! We'll keep you up to date on its progress via email.